Our Sky Broadband experiences

• What is One Touch Switch for Broadband?​
  One Touch Switch means it’s never been easier to switch to Sky. A new industry regulation means that you don’t need to speak to your old provider when you switch. Just give us a few details and we’ll handle the rest.
• When can I use One Touch Switch to change my broadband provider?​
  One Touch Switch is ready for you to use now. Check what speeds are available at your address and complete your order. You’ll need to give us a few details and then we’ll speak to your old provider so you don’t have to.
• Do I need to tell my old broadband provider if I join Sky with one touch switch?​
  No, we’ll speak to your old provider so you don’t have to. Just give us a few details when you check out and we’ll handle the rest.
• What does "full fibre" and "direct to your home" mean?
  Full fibre broadband, also known as FTTP (fibre to the premises) and FTTH (fibre to the home) delivers broadband directly into your home via the ultra-fast fibre optic cable.
  
  No cabinet, no copper cables, no sharing internet with the neighbours.
  
  
  
  It's ultra-reliable broadband for the busiest homes. Streaming, downloading, video calls, gaming. All at the same time.
  
  
  
  Traditional fibre broadband, also known as FTTC (fibre to the cabinet) delivers broadband to the
  cabinet in your area via fibre optic cable.
  
  
  
  But copper wire delivers broadband to your home from the cabinet, and is much slower. Distance from the cabinet and how many households online all at once can slow your internet.
• What broadband speed do I need?
  It depends on how many people live in your household and how much internet they use.
  
  
  
  
  If your household has lots of internet activity such as working from home, making video calls, streaming
  on different devices and gaming online, then the faster the broadband you can get the better your
  experience will be.